Vodafone

[Chippygeoff]

If there was a Guiness record for the longest time to get a sim changed I think I would win. Strangly enough half way through this fiasco I saw that Vodafone were voted the worst provider and in my case that is understandable. I decided I was spending to much money on my PAYG phone so I switched to a monthly contract for a lot less money and was very happy with what the guy at vodaphone offered me. I was told I would be given a temporary number and the guy promised me I could keep my old number from the PAYG sim card. That was almost a month ago and I am still waiting to get my old number. I have spent a total of 4 hours on the phone and about the same on the web site using their messenger service. On 3 occasions when I rang I was put through to India and really struggled to understand their poor grasp of the English language. My son came over today and had a go for me and they have promised I will have it by monday. We shall see.

 

[hanser]

I can understand your frustration.

I've swapped contracts/sims a few times over the years and have been with most of the providers at one point or the other. I always go through my local Carphone Warehouse and let them do the phoning/running around. Very knowledgeable and helpful staff.

 

[monkeybiter]

A few months ago I took the plunge and bought a smart phone on a CPW deal. PAYG @ £45 so a cheap starter. I don't use it enough for a contract. My son uses O2 and is happy with the coverage/cost, so I went with them. BUT I have learned to ignore anything they say over the phone [ironically] as we have both been blatantly lied to re. terms and tarriffs. I'm sure this isn't official company policy, but it has happened to both of us. Lightening striking twice?

 

[RogerP]

Since retirement (5 years ago) I hardly ever use a mobile but when you do need one they're very handy. So a PAYG suits me fine and a found Three UK gives me the best deal - 3p a minute for any call and the credit is non-expiring unlike some networks where it only last a set time. A tenner last me ages.

 

[ChrisR]

Since retirement (5 years ago) I hardly ever use a mobile but when you do need one they're very handy. So a PAYG suits me fine and a found Three UK gives me the best deal - 3p a minute for any call and the credit is non-expiring unlike some networks where it only last a set time. A tenner last me ages.

Plus one.

I have been retired since April 2008. I have Orange pay as you go, put twenty five pounds on at that time, and still have about eighteen pounds left, the last time my wife checked for me, as I don’t know how to check. #-o

Take care.

Chris R.